Customer Survey

Thank you for taking the time to fill out our online survey.
We are always looking for ways to improve our rescue services.
Your responses will be a big help to us.

Date:
Applicant's Name: Optional
Address: Optional
City-State-Zip: Optional
Home #:  Optional
Work #: Optional
Cell #: Optional
E-mail address:
Retype email:

Were you able to easily understand the information on the web site: Yes No
Were you able to easily navigate on the web site: Yes No
Amount of content and information on web site: Not Enough Enough Too Much
If you Contacted us by Phone, How was our Response Time: Bad Fair Good Excellent
If you Contacted us by E Mail, How was our Response Time: Bad Fair Good Excellent
Overall web site experience: Bad Fair Good Excellent

Any Comments or Suggestions for us:

If you applied for a rescue dog:


How Easy was it to Complete the Adoption Application: Bad Fair Good Excellent
How was our Response Time to your Adoption Application: Bad Fair Good Excellent
How was our Communication with you concerning your Adoption Application: Bad Fair Good Excellent
How was our Communication with you concerning the Dog you Applied for: Bad Fair Good Excellent

Any comments about the Application Process:

How Easy was it to Complete the Adoption Contract: Bad Fair Good Excellent
How Satisfied were you with the amount of information
you received before filling out an Adoption Contract: Bad Fair Good Excellent
How was our Response Time to your Adoption Contract: Bad Fair Good Excellent
Did you Understand what was Required of you before taking ownership of the dog: Yes No

Any comments about the Adoption Contract:

Were you Satisfied with the way the Home Visit was conducted: Yes No

Any comments about the Home Visit:

Were you Satisfied with the Physical Transfer of the Adopted dog to you: Yes No

Any comments about the Physical Transfer of the dog:

Thank You for taking the time to let us know how we are doing.
(If you do not want to give your name : You can sign anonymous.)

SIGNATURE: DATE: